Pricing

Roundrop doesn’t set a fixed price list — drivers price their own spare capacity, guided by a suggested rate we calculate for each journey. This page explains how that suggestion works and, separately, the platform fee Roundrop charges on every booking.

1. How a price is suggested

When a driver posts a journey, we suggest a price per kilogram based on three numbers:

• Floor— the driver’s actual marginal cost for carrying this load: fuel, any detour, and loading time. The driver was making this trip anyway, so this floor is low — any load is largely bonus income.
• Ceiling — the prevailing market rate a shipper would pay a dedicated transporter for the same route and weight, benchmarked against real transporter listings on the corridor.
• Suggested price — set between the two, so the shipper pays meaningfully below the dedicated-truck market rate while the driver earns well above their marginal cost. Both sides see the number that matters to them: the shipper sees their savings versus market rate, the driver sees their margin above cost.

The driver can adjust the price within a fair range before publishing — Roundrop suggests, the driver decides.

2. Route deviations and Zen bookings

If a shipper’s pickup or dropoff is a short distance off the driver’s route, the driver can opt in to detour for it — the shipper pays a detour premium on top of the base price, calculated from the actual extra distance, time, and tolls, and the driver approves or declines each request individually. Declining never affects a driver’s rating.

Drivers can also opt into Zen, which accepts larger detours (up to 50km) for a single shipper’s full remaining capacity, door-to-door. Zen pricing is anchored closer to the dedicated-market rate — still below what a broker-dispatched truck would cost, but reflecting the larger commitment.

3. Platform fee

Roundrop charges a platform fee of 2% of the base and deviation amounton every booking. This fee is added on top of the price the driver sets — it is never deducted from the driver’s earnings. The driver receives the full base and deviation amount they were shown when accepting the booking; the platform fee is what the shipper pays in addition, for matching, identity verification, GPS tracking, and payment escrow.

The amount a shipper pays at checkout is therefore:

base amount + detour amount (if any) + 2% platform fee = total

This total, and the platform fee as its own line item, is shown to the shipper before payment — never bundled invisibly into the price.

4. What’s included

Every booking, regardless of price, includes:

• Verified driver identity (Aadhaar, driving licence, RC)
• Live GPS tracking for the duration of the trip
• Payment held in escrow and released only after delivery is confirmed with a one-time code
• In-app chat and support if something goes wrong

5. Refunds and cancellations

See our Cancellation & Refunds page for exactly how much of a booking amount and platform fee is refunded depending on who cancels and when.

6. Questions

For a pricing question on a specific booking, contact hello@roundrop.in.